Shipping & Returns

Auckland - It will be sent out safely by our own courier team. Please allow 3-7 business days for arrival.
Rest of NZ - Available orders are shipped with our partnered courier company on the next business day. Please allow 3-7 business days for arrival.
Rest of the world - Please email us to make a special oversea courier for you.

We understand the importance of customer satisfaction and therefore products may at Astand Ltd discretion be returned to us for exchange for a store credit note or a full refund (less any delivery cost) within seven (7) days of full payment and collection/delivery of the goods, provided all the following conditions are met:

  • A receipt as proof of purchase of ownership may be required by Astand Ltd to be produced.
  • Returned goods are received in a re-saleable condition, including any packaging if possible
  • Goods are returned to the location they were originally purchased from or an alternative pre-arranged location.